Description
The candidate will be responsible to identify and attract potential corporate clients with the aim of driving direct corporate channel revenue growth and gain direct corporate channel market share for MAPFRE by promoting the Corporate Value Proposition, including Voluntary Occupational Pensions Schemes as one of the anchor products of the Proposition, that the Group would promote in the market from time to time. The candidate also needs to maintain excellent client relationships and built value for both MAPFRE and the clients’ accounts being managed.
Main Tasks
Business Planning
- Executing and assisting in the compilation of a business plan, which will help MAPFRE grow the direct corporate channel. This will include analysing existing clients and identifying cross-selling opportunities; as well as identifying new potential clients
- Proactive Lead management
Sales Management
Follow up on leads and incoming requests for information
Analyse potential client needs and prepare client proposals
Pro-active sales approach to assist corporate client and close business
Present proposals to client and see through the on-boarding of the corporate client
Deliver employee workshops communicating employee benefits and assist with employee on-boarding.
Relationship Management
- Maintain excellent relationship with corporate clients by pro-actively establishing touchpoints based on client needs. Lead corporate account reviews.
- Servicing queries efficiently
- Deliver regular employee workshops
- Assist with amendments to existing covers and relative documentation which needs to be completed
- Assist with claim lodging and relative documentation, which needs to be completed.
Reporting
- Prepare and communicate client reports and summary sheets
- Analyse results of reporting and prepare proposals
Other Tasks
- Candidate will be expected to take ownership of the processes in place, propose improvements based on clients’ feedback and implement approved suggestions
- Identify and assist in the improvement of tools being used, including the undergoing IT projects.
- Perform other related duties as assigned to support the work of the Direct Corporate Client team.
Technical Knowledge & Skills
- Knowledge of insurance products.
- Assertive, analytical and customer focused
- Possess good presentation, verbal communication and writing skills
- Multi-tasking, organised, able to prioritise, and meets specified turnaround times.
- Fosters customer centric culture and strives to simplify and improve MAPFRE clients’ journey.
- Proactive and able to work on own initiative. Able to think objectively
- Possess good IT related skills including proficient use of Microsoft Word, Excel and PowerPoint.
- Embraces MAPFRE brand, maintains positive outlook and open to feedback.
- Willing to develop expert technical knowledge of both life and non-life insurance products.
Other requirements
Technical knowledge of the Maltese Pensions Framework as well as experience within a commercial role in the insurance sector will be considered an asset.
A business related degree or equivalent will also be considered an asset.
Contact: HR Department – hrmalta@middlesea.com
