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Corporate Responsibilities

A position holder within MMSV Life is committed to meet the following corporate responsibilities.

People Our People, Our Success MMSV values its employees as individuals. We respect each other and work together as one team, whatever our duties or challenges. We are part of one unique family that reflects and respects the diversity of the communities we serve. We are committed to our people and our company is our people.


Improvement Our Continuous Journey Towards Excellence MMSV believes in the continuous improvement of its people, products and business processes. Developing our organisation will be ongoing in order to sustain growth through our success. We will promote creativity and innovation whilst encouraging lifelong learning. This is a mission, not just a job.


Customer Our Focus MMSV is driven by the needs of its customers. We see customers as partners in our success. We exist because of them and their needs are at the heart of what we do. We will continue and strive to provide the highest standards of service and consistently aim to achieve high levels of customer satisfaction. We seek excellence and professionalism in all that we deliver to our customers.


Responsibility Earning Your Trust MMSV will act in a professional and efficient manner in all that we do and we will be responsible for our own behaviour. We are aware that any decisions we make have a direct impact on all our stakeholders and for this reason honesty, integrity, high ethical standards and confidence are the cornerstones of the foundation on which our business is based.


Environment Sustaining Our Communities MMSV will strive to help our environment to be a better place in which we live, work and grow in a healthy style. Whilst we value the need to protect and improve our environment, we make sure that communities share in the wealth our business creates.

Position Description

– Undertakes administrative work with regards to quotations relating to new applications, top-ups, policy alterations, re-instatements.

– Undertakes all administrative work related to point of sales applications.

– Assists in and monitors the registration of all documentation received with regards to quotations and point of sales applications in the appropriate Registers.

– Checks of client’s data and supporting documentation to allow initiation of underwriting process.

– Assesses the need for additional underwriting information such as but not limited to medical, residential, occupation, past time and / or financial status of the client and initiates collation of such information.

– Requests and co-ordinates with clients or intermediaries or with MMSV Life Chief Medical Officer, hospital and laboratories to obtain such additional underwriting information as may have been requested by themselves or the CMO/ Senior Underwriters and to ensure that such information is received complete and within the timeframe allowed.

– Assists in the undertaking of evaluation of the applications as per the guidelines set in the Underwriting Procedures Manual and established by re-insurer

– Assists in consultation as appropriate, takes decisions with regards to the underwriting assessment in so far that such decisions are within the parameters laid down in the relevant MMSV LIFE Underwriting Authority Limits.Assists in the articulation of an underwriting decision taken within his or her delegated risk decision making parameters in the Underwriting Summary Sheet or Underwriting Notes.

– Assists in articulating in the Underwriting Summary Sheet or Underwriting Notes a considered opinion of action to be taken by his / her supervisor in the event that the risk decision making parameters exceed those delegated to him or her.

– Generates reports, with accompanying analysis if required, as directed.

– Ensures confidentiality of all applications, quotations and customer files.

– Attends briefings, training and meetings as requested


– Consults with the Senior Underwriter, Chief Underwriting & MLRO Officer and Chief Medical Officer

– Coordinates with clients, BOV branches, APS, Intermediaries, doctors /laboratories / hospitals.

– Coordinates with the following MMSV Life internal units as appropriate: Operations Unit, Business Development Unit, Finance Unit, IT Unit.


– Keeps abreast with changes in insurance legislation.

– Keeps abreast with good practice in the underwriting process.

– Keeps abreast with Munich RE policies, procedures and technology changes.

– Keep abreast with the last international trends on risk assessment willing to undergo training in relation to Life, Disability, Critical Illness Insurance


– Performs any other job-related duties as necessary or as assigned.

Supervision Received

– Direct supervision and guidance from Senior Underwriter.

Working Conditions

– May be required to work outside office hours in crises situations and / or to meet deadlines.

Experience and Qualifications

Minimum years experience:  2 years



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